{"id":336,"date":"2022-11-15T18:00:53","date_gmt":"2022-11-15T18:00:53","guid":{"rendered":"https:\/\/joihospitality.com\/?page_id=336"},"modified":"2026-06-25T13:35:10","modified_gmt":"2026-06-25T13:35:10","slug":"chinh-sach-luu-tru-joi-hospitality","status":"publish","type":"page","link":"https:\/\/joihospitality.vn\/index.php\/chinh-sach-luu-tru-joi-hospitality\/","title":{"rendered":"Ch\u00ednh s\u00e1ch"},"content":{"rendered":"
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Ch\u00ednh s\u00e1ch l\u01b0u tr\u00fa \u2013 Joi Hospitality<\/h1>\n
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1. Ch\u00ednh s\u00e1ch h\u1ee7y ph\u00f2ng, thay \u0111\u1ed5i \u0111\u1eb7t ph\u00f2ng & b\u1ea3o l\u01b0u<\/h2>\n

H\u1ee7y ph\u00f2ng:<\/h3>\n
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  • H\u1ee7y tr\u01b0\u1edbc 03 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y nh\u1eadn ph\u00f2ng<\/strong>: Ho\u00e0n 100% ti\u1ec1n \u0111\u00e3 thanh to\u00e1n.<\/li>\n
  • H\u1ee7y trong v\u00f2ng 03 ng\u00e0y tr\u01b0\u1edbc ng\u00e0y nh\u1eadn ph\u00f2ng<\/strong> ho\u1eb7c kh\u00f4ng nh\u1eadn ph\u00f2ng<\/strong> (no-show): T\u00ednh ph\u00ed 100% ti\u1ec1n ph\u00f2ng.<\/li>\n
  • Tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng (thi\u00ean tai, s\u1ef1 c\u1ed1 nghi\u00eam tr\u1ecdng…): Joi s\u1ebd xem x\u00e9t h\u1ed7 tr\u1ee3 linh ho\u1ea1t.<\/li>\n<\/ul>\n

    Thay \u0111\u1ed5i \u0111\u1eb7t ph\u00f2ng \/ B\u1ea3o l\u01b0u:<\/h3>\n
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    • H\u1ed7 tr\u1ee3 thay \u0111\u1ed5i h\u1ea1ng ph\u00f2ng, th\u1eddi gian l\u01b0u tr\u00fa ho\u1eb7c chi nh\u00e1nh trong h\u1ec7 th\u1ed1ng Joi 01 l\u1ea7n<\/strong>.<\/li>\n
    • Tr\u01b0\u1eddng h\u1ee3p ch\u01b0a x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ng\u00e0y l\u01b0u tr\u00fa m\u1edbi, Joi h\u1ed7 tr\u1ee3 b\u1ea3o l\u01b0u t\u1ed1i \u0111a 01 th\u00e1ng<\/strong>.<\/li>\n
    • \u00c1p d\u1ee5ng gi\u00e1 ph\u00f2ng t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u00e1c nh\u1eadn ng\u00e0y l\u01b0u tr\u00fa m\u1edbi ho\u1eb7c thay \u0111\u1ed5i booking.
      \u2022 N\u1ebfu gi\u00e1 m\u1edbi cao h\u01a1n: Thanh to\u00e1n th\u00eam ph\u1ea7n ch\u00eanh l\u1ec7ch.
      \u2022 N\u1ebfu gi\u00e1 m\u1edbi th\u1ea5p h\u01a1n: Kh\u00f4ng ho\u00e0n ch\u00eanh l\u1ec7ch, gi\u1eef nguy\u00ean gi\u00e1 tr\u1ecb booking.<\/li>\n<\/ul>\n<\/section>\n
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      2. Ch\u00ednh s\u00e1ch nh\u1eadn & tr\u1ea3 ph\u00f2ng (Check-in \/ Check-out)<\/h2>\n
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      • Gi\u1edd nh\u1eadn ph\u00f2ng (check-in): t\u1eeb 14:00<\/strong><\/li>\n
      • Gi\u1edd tr\u1ea3 ph\u00f2ng (check-out): tr\u01b0\u1edbc 12:00<\/strong><\/li>\n
      • Nh\u1eadn ph\u00f2ng s\u1edbm ho\u1eb7c tr\u1ea3 mu\u1ed9n: T\u00f9y theo t\u00ecnh tr\u1ea1ng ph\u00f2ng v\u00e0 c\u00f3 ph\u00e1t sinh ph\u1ee5 ph\u00ed.<\/li>\n
      • Th\u1ee7 t\u1ee5c nh\u1eadn ph\u00f2ng:<\/strong><\/li>\n
      • Kh\u00e1ch Vi\u1ec7t Nam: Xu\u1ea5t tr\u00ecnh C\u0103n C\u01b0\u1edbc C\u00f4ng D\u00e2n (CCCD)<\/strong> c\u00f2n hi\u1ec7u l\u1ef1c ho\u1eb7c \u0110\u1ecbnh danh VNeID m\u1ee9c \u0111\u1ed9 2<\/strong><\/li>\n
      • Kh\u00e1ch n\u01b0\u1edbc ngo\u00e0i: Xu\u1ea5t tr\u00ecnh Passport k\u00e8m Visa<\/strong> c\u00f2n hi\u1ec7u l\u1ef1c ho\u1eb7c th\u1ebb T\u1ea1m tr\u00fa b\u1ea3ng c\u1ee9ng<\/strong> c\u00f2n hi\u1ec7u l\u1ef1c<\/li>\n
      • \u0110\u1ed1i v\u1edbi Joi Home (T\u1ef1 check-in)<\/strong>: Kh\u00e1ch cung c\u1ea5p th\u00f4ng tin gi\u1ea5y t\u1edd v\u00e0 th\u1eddi gian d\u1ef1 ki\u1ebfn tr\u01b0\u1edbc khi nh\u1eadn ph\u00f2ng.<\/li>\n<\/ul>\n<\/section>\n
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        3. Ch\u00ednh s\u00e1ch l\u01b0u tr\u00fa & s\u1eed d\u1ee5ng ph\u00f2ng<\/h2>\n
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        • \u0110i\u1ec1u ki\u1ec7n l\u01b0u tr\u00fa: <\/span>Kh\u00e1ch nh\u1eadn ph\u00f2ng v\u00e0 kh\u00e1ch l\u01b0u tr\u00fa theo c\u1eb7p \u0111\u00f4i ph\u1ea3i t\u1eeb \u0111\u1ee7 18 tu\u1ed5i<\/strong>.<\/span><\/li>\n
        • Tu\u00e2n th\u1ee7 s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch t\u1ed1i \u0111a \u0111\u00e3 quy \u0111\u1ecbnh.
          * Kh\u00e1ch s\u1ea1n c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i nh\u1eadn th\u00eam kh\u00e1ch ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eb7t th\u00eam ph\u00f2ng n\u1ebfu v\u01b0\u1ee3t qu\u00e1 s\u1ed1 l\u01b0\u1ee3ng cho ph\u00e9p.<\/em><\/li>\n
        • Kh\u00e1ch \u0111\u1ebfn th\u0103m ho\u1eb7c ph\u00e1t sinh th\u00eam ng\u01b0\u1eddi vui l\u00f2ng th\u00f4ng b\u00e1o tr\u01b0\u1edbc v\u1edbi l\u1ec5 t\u00e2n. Th\u1eddi gian ti\u1ebfp kh\u00e1ch \u0111\u1ebfn 22:00.<\/li>\n<\/ul>\n<\/section>\n
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          4. Ch\u00ednh s\u00e1ch tr\u1ebb em<\/h2>\n
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          • Tr\u1ebb em t\u1eeb 0\u20135 tu\u1ed5i<\/strong>: Mi\u1ec5n ph\u00ed l\u01b0u tr\u00fa.<\/span><\/li>\n
          • Tr\u1ebb em t\u1eeb 6 tu\u1ed5i<\/strong>: T\u00ednh nh\u01b0 ng\u01b0\u1eddi l\u1edbn.<\/span><\/li>\n
          • Kh\u00f4ng cung c\u1ea5p gi\u01b0\u1eddng ph\u1ee5 v\u00e0 n\u00f4i em b\u00e9.<\/span><\/li>\n<\/ul>\n

            5. Ch\u00ednh s\u00e1ch an to\u00e0n & an ninh<\/h2>\n
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            • Kh\u00e1ch t\u1ef1 b\u1ea3o qu\u1ea3n t\u00e0i s\u1ea3n c\u00e1 nh\u00e2n c\u1ea9n th\u1eadn.<\/li>\n
            • Tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh PCCC v\u00e0 h\u01b0\u1edbng d\u1eabn c\u1ee7a c\u01a1 s\u1edf.<\/li>\n
            • Joi c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ph\u1ee5c v\u1ee5 n\u1ebfu kh\u00e1ch g\u00e2y m\u1ea5t tr\u1eadt t\u1ef1 chung.<\/li>\n<\/ul>\n<\/section>\n